Login issues with SSO impacting some customers

Incident Report for OpenAI

Resolved

This incident has now been resolved

Posted Jun 21, 2024 - 13:07 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 21, 2024 - 12:58 PDT

Investigating

We are investigating reports that some customers with SSO enabled are being directed to a login with password page instead of the pre-configured SSO URL

Posted Jun 21, 2024 - 12:44 PDT

This incident affected: API and ChatGPT.