OpenAI

Elevated 5xx errors impacting the API
Resolved
Partial outage

This incident has now been resolved. Customers should no longer be seeing elevated error rates when calling our API endpoints.

Thu, Jun 20, 2024, 08:33 PM
•
8 months ago
•
Affected components
Updates

Resolved

This incident has now been resolved. Customers should no longer be seeing elevated error rates when calling our API endpoints.

Thu, Jun 20, 2024, 08:33 PM
54m earlier...

Identified

Customers may be experiencing a higher than normal level of 5xx errors when hitting our API endpoints. This is due to an ongoing outage with Cloudflare. Their wonderful team is hard at work addressing this issue, and we will keep this page updated with impacts to our customers.

Thu, Jun 20, 2024, 07:38 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.