Issues impacting answers, file uploads, and file retrieval for ChatGPT.
Incident Report for OpenAI
Resolved
This issue has been resolved.
Posted Jan 15, 2025 - 10:40 PST
Update
We are continuing to monitor for any further issues.
Posted Jan 15, 2025 - 10:18 PST
Monitoring
A fix has been implemented and we are currently monitoring. We will provide an update once we have confirmed the issue has been resolved.
Posted Jan 15, 2025 - 10:18 PST
Update
We are continuing to investigate intermittent errors across ChatGPT. We will provide an update as soon as able.
Posted Jan 15, 2025 - 09:57 PST
Investigating
We observed scattered network issue across different areas, this might impact all ChatGPT users, where the experience is downgraded. We are still investigating.
Posted Jan 15, 2025 - 08:03 PST
This incident affected: ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.