Issues impacting answers, file uploads, and file retrieval for ChatGPT.

Resolved·Degraded performance

This issue has been resolved.

Wed, Jan 15, 2025, 06:40 PM

(3 months ago)

Affected components

Jan 15, 2025, 04:03 PM

06:18 PM

Updates

Resolved

This issue has been resolved.

Wed, Jan 15, 2025, 06:40 PM

Monitoring

We are continuing to monitor for any further issues.

Wed, Jan 15, 2025, 06:18 PM(21 minutes earlier)

Monitoring

A fix has been implemented and we are currently monitoring. We will provide an update once we have confirmed the issue has been resolved.

Wed, Jan 15, 2025, 06:18 PM

Investigating

We are continuing to investigate intermittent errors across ChatGPT. We will provide an update as soon as able.

Wed, Jan 15, 2025, 05:57 PM(21 minutes earlier)

Investigating

We observed scattered network issue across different areas, this might impact all ChatGPT users, where the experience is downgraded. We are still investigating.

Wed, Jan 15, 2025, 04:03 PM(1 hour earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.