File upload failing for ChatGPT users

Resolved·Partial outage

This incident has been resolved.

Thu, Nov 28, 2024, 07:15 AM

(4 months ago)

Affected components

Nov 28, 2024, 05:39 AM

06:17 AM

Updates

Resolved

This incident has been resolved.

Thu, Nov 28, 2024, 07:15 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Nov 28, 2024, 06:17 AM(57 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Thu, Nov 28, 2024, 06:06 AM(11 minutes earlier)

Investigating

We are currently investigating an elevated file upload errors affecting ChatGPT users

Thu, Nov 28, 2024, 05:39 AM(26 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.