File upload failing for ChatGPT users

Incident Report for OpenAI

Resolved

This incident has been resolved.

Posted Nov 27, 2024 - 23:15 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 27, 2024 - 22:17 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 27, 2024 - 22:06 PST

Investigating

We are currently investigating an elevated file upload errors affecting ChatGPT users

Posted Nov 27, 2024 - 21:39 PST

This incident affected: ChatGPT.