High error rates for Embeddings API

Resolved·Partial outage

This incident has been resolved.

Tue, Jan 21, 2025, 11:58 PM

(3 months ago)

Affected components

Jan 21, 2025, 08:52 AM

08:05 PM

Updates

Resolved

This incident has been resolved.

Tue, Jan 21, 2025, 11:58 PM

Monitoring

We have implemented a fix and are monitoring results. We will send an update once we have confirmed the issue is resolved.

Tue, Jan 21, 2025, 08:05 PM(3 hours earlier)

Identified

We are continuing to work on a fix for this issue.

Tue, Jan 21, 2025, 08:01 PM

Identified

We are continuing to work on a fix for this issue

Tue, Jan 21, 2025, 07:08 PM(52 minutes earlier)

Identified

We are continuing to work on a fix for this issue.

Tue, Jan 21, 2025, 08:54 AM(10 hours earlier)

Identified

We are currently experiencing high error rates for Embeddings API. We are investigating and will post an update as soon as possible.

Tue, Jan 21, 2025, 08:52 AM

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.