OpenAI

OpenAI Labs (DALL·E User interface) and Some API Endpoint Degradation
Resolved·Full outage

This incident has been resolved.

Tue, Feb 21, 2023, 09:53 PM
(2 years ago)
·
Affected components
Playground
Labs
Updates

Resolved

This incident has been resolved.

Tue, Feb 21, 2023, 09:53 PM

Monitoring

OpenAI systems continue to show signs of improvement after initial fixes have been put in place. We will continue to monitor the situation closely as we explore additional solutions to address the cause of the recent service disruption.

Tue, Feb 21, 2023, 09:43 PM

Monitoring

Performance has returned to normal levels and we will continue to monitor.

Tue, Feb 21, 2023, 07:35 PM(2 hours earlier)

Identified

Performance across OpenAI services is degraded and latency may be experienced as we continue the investigation.

Tue, Feb 21, 2023, 07:21 PM(13 minutes earlier)

Identified

We are continuing to work on a fix for this issue.

Tue, Feb 21, 2023, 07:01 PM(19 minutes earlier)

Identified

We have identified an additional issue and are continuing to investigate.

Tue, Feb 21, 2023, 06:56 PM

Monitoring

Performance is returning to normal levels and we will continue to monitor.

Tue, Feb 21, 2023, 05:25 PM(1 hour earlier)

Identified

We are additionally seeing degraded performance for new logins. This, combined with model listing, and some fine-tuning operations, appear to be related to ongoing database instabilities affecting some routes.

Tue, Feb 21, 2023, 03:57 PM(1 hour earlier)

Investigating

We are continuing to investigate this issue.

Tue, Feb 21, 2023, 03:25 PM(31 minutes earlier)

Investigating

We are continuing to investigate issues with DALL·E's web interface (labs.openai.com)

All models on /completions APIs, as well as ChatGPT appear to be operating normally

/v1/models and /v1/fine-tunes appear to have degraded performance. This is causing a degraded experience in the Playground as well.

Tue, Feb 21, 2023, 03:25 PM

Identified

Requests to platform and labs are slow to complete and occasionally throwing errors, we are continuing to investigate.

Tue, Feb 21, 2023, 12:22 PM(3 hours earlier)

Investigating

We are investigating both the labs and playground sites due to reported errors.

Tue, Feb 21, 2023, 12:19 PM
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