Elevated error rate for ChatGPT logins

Incident Report for OpenAI

Resolved

The issue has been resolved.

Posted Jul 11, 2023 - 10:40 PDT

Monitoring

ChatGPT logins are fully back, and conversation error rate and latency has recovered. We're monitoring the incident now to ensure recovery is sustained.

Posted Jul 11, 2023 - 10:15 PDT

Update

We are continuing to investigate the incident. We are seeing a partial recovery, but are still seeing increased latency and error rates for both ChatGPT free and paid users.

Posted Jul 11, 2023 - 09:38 PDT

Investigating

We are currently investigating this issue.

Posted Jul 11, 2023 - 07:56 PDT

This incident affected: ChatGPT.