High error rates for Vision API on gpt-4o-2024-05-13 model
Incident Report for OpenAI
Resolved
Between 11:33 AM and 11:56 AM PST users were experiencing elevated error rates with Vision API for the gpt-4o-2025-05-13 model. We rolled out a fix and this issue is now resolved.
Posted Jan 08, 2025 - 13:05 PST
Monitoring
A fix has been implemented and we are monitoring the results
Posted Jan 08, 2025 - 11:59 PST
Investigating
We are currently experiencing degraded performance for the Vision API on gpt-4o-2024-05-13 model. We are currently investigating and will post an update as soon as possible.
Posted Jan 08, 2025 - 11:46 PST
This incident affected: API.
← Current Status Powered by Atlassian Statuspage
Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.