Elevated error rate impacting ChatGPT and API

Incident Report for OpenAI

Resolved

This incident has been resolved.

Between 5:15 PM and 5:43 PM PDT, we experienced increased error rates on the API. From 5:27 PM to 5:39 PM PDT, error rates for ChatGPT were also increased. Access to ChatGPT was temporarily disabled for users who were not logged in, but was restored around 7:40 PM PDT.

Posted Apr 01, 2024 - 19:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2024 - 17:45 PDT

Update

We are continuing to investigate this issue.

Posted Apr 01, 2024 - 17:42 PDT

Investigating

We are currently investigating this issue.

Posted Apr 01, 2024 - 17:28 PDT

This incident affected: API and ChatGPT.