Some customers cannot reach support services.

Incident Report for OpenAI

Resolved

Between 02:53AM and 03:34AM PDT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.

Posted Oct 21, 2024 - 03:45 PDT

Identified

We expect the situation to be remedied shortly. There is no impact to ChatGPT or the API.

Posted Oct 21, 2024 - 03:28 PDT