Increased errors with Assistants API

Incident Report for OpenAI

Resolved

Assistants API Runs with image inputs and structured outputs were failing between 8:40pm PT Feb 20, 2025 and 11:10am PT Feb 21, 2025. This has now fully recovered.
Posted Feb 20, 2025 - 20:30 PST
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.