Update - Users should now see data reflected in their dashboards for any new usage or billing events. We are still working on resolving the missing historical usage and billing events.
Oct 14, 2024 - 14:14 PDT
Identified - We are currently investigating an issue where multiple users have reported no activity appearing in their billing and usage dashboards for certain models since October 10, 2024. Affected API customers are still able to use our models without disruption. Starting from ~1 PM PT today, users should start seeing data reflected again.
Oct 14, 2024 - 13:12 PDT
API
?
Operational
90 days ago
99.83
% uptime
Today
ChatGPT
?
Operational
90 days ago
99.83
% uptime
Today
Labs
?
Operational
90 days ago
99.97
% uptime
Today
Playground
?
Operational
90 days ago
99.94
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Oct 8, 11:01 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 7, 22:02 PDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 7, 14:22 PDT
Investigating -
Recently created fine-tuned models are not showing up in the "Model Selection" dropdown when choosing a base model to create a fine-tuning job from. This issue is only in the UI, customers can create fine-tuning jobs based off of existing fine-tunes via the API. This issue appears to only impact fine-tuned models created in the default project.
Oct 7, 13:39 PDT
Resolved -
This incident was resolved as of 6 pm PDT on 10/1/2024. Customers should no longer be seeing erroneous usage data or unexpectedly be hitting usage limits.
Oct 2, 09:20 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 1, 09:48 PDT
Update -
We are continuing to work on a fix for this issue.
Oct 1, 09:16 PDT
Identified -
The issue has been identified and currently a fix is being implemented.
Oct 1, 08:50 PDT
