Postmortem -
Read details
Nov 15, 13:54 PST
Resolved -
This issue has now been resolved. Between 4:06pm and 4:30pm PT, ChatGPT was unavailable to all users. Access was restored to most users by 4:34, with a small number of customers still experiencing issues until 5pm.
Nov 8, 17:47 PST
Monitoring -
A fix has been implemented and we are monitoring results. Most users should already see access to ChatGPT restored.
Nov 8, 17:17 PST
Update -
We are continuing to work on the fix for our issue. Thank you for your patience.
Nov 8, 17:06 PST
Identified -
We have identified the root cause of this issue, and are currently working to implement a fix.
Nov 8, 16:37 PST
Investigating -
We are aware of an issue which has resulted in ChatGPT being unavailable. We are currently investigating and working to restore functionality as soon as possible.
Nov 8, 16:13 PST