OpenAI Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

API Operational

90 days ago

99.87 % uptime

Today

ChatGPT Operational

90 days ago

99.82 % uptime

Today

Labs Operational

90 days ago

99.97 % uptime

Today

Playground Operational

90 days ago

99.97 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 29, 2024

No incidents reported today.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

Resolved - This incident has been resolved.
Oct 21, 06:21 PDT

Monitoring - Starting from 05:35AM PDT, users may have had difficulty logging in to OpenAI services. Login errors have returned to normal levels but we're continuing to monitor.
Oct 21, 06:01 PDT

Some customers cannot reach support services.

Resolved - Between 02:53AM and 03:34AM PDT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
Oct 21, 03:45 PDT

Identified - We expect the situation to be remedied shortly. There is no impact to ChatGPT or the API.
Oct 21, 03:28 PDT

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Degraded performance for the Assistants API

Resolved - This incident is now resolved. This took place on Saturday October 19, 2024 from 12:33pm to 1:19pm Pacific time.
Oct 19, 13:55 PDT

Investigating - We are currently investigating this issue.
Oct 19, 13:19 PDT

Oct 18, 2024

Billing and Usage dashboard data not displaying for some users

Resolved - This incident has been resolved. The issue started October 8, 2024 at 11:00am Pacific and ended October 17, 2024 on 12:40 Pacific.
Oct 18, 09:39 PDT

Monitoring - We have implemented a fix for a configuration error which caused this issue. That fix is live so now the billing and usage dashboard data should be displaying normally for all who should have access. We're monitoring a backfill of all related billing events to ensure the usage display since this issue started reflect correctly in customer dashboards.
Oct 16, 10:39 PDT

Update - Users should now see data reflected in their dashboards for any new usage or billing events. We are still working on resolving the missing historical usage and billing events.
Oct 14, 14:14 PDT

Identified - We are currently investigating an issue where multiple users have reported no activity appearing in their billing and usage dashboards for certain models since October 10, 2024. Affected API customers are still able to use our models without disruption. Starting from ~1 PM PT today, users should start seeing data reflected again.
Oct 14, 13:12 PDT

Oct 17, 2024

Increased latency in the API on GPT-4o mini

Resolved - We've implemented a fix and confirmed the elevated latency on GPT-4o mini is resolved. This started Saturday Oct 12 11pm PT and resolved on Thursday Oct 17 3am PT.
Oct 17, 14:40 PDT

Monitoring - We believe the issue has been mitigated. We're continuing to monitor the performance of this model.
Oct 17, 09:28 PDT

Investigating - We are currently investigating increased latency on our GPT-4o mini model in the API. ChatGPT does not appear to be impacted at this time.
Oct 16, 14:24 PDT

Users are currently unable to upload files in ChatGPT / custom GPTs or in the API / Assistants

Resolved - This incident is now resolved across all impacted services. This incident started Thursday October 17th, 2024 at 10:21pm and was mitigated at 10:45pm Pacific time.
Oct 17, 10:51 PDT

Monitoring - A fix has been implemented and we are monitoring the results. The fix is applied to all impacted services across ChatGPT, custom GPTs, the API, and Assistants.
Oct 17, 10:43 PDT

Update - Users are currently unable to upload files in ChatGPT / custom GPTs. API and Assistants are also impacted at this time.
Oct 17, 10:33 PDT

Investigating - Users are currently unable to upload files in ChatGPT / custom GPTs. We are currently investigating this issue. API/Assistants are not impacted at this time.
Oct 17, 10:31 PDT

Oct 16, 2024

Oct 15, 2024

Degradation in Realtime API

Resolved - On Tue, Oct 15, we experienced degradation in the Realtime API from 11:45 PM to 12:45 AM GMT (Oct 16).
Oct 15, 16:30 PDT

Related