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History

August
24
Sun
Voice conversations dropping previous messages
2:15 AM

All impacted services have now fully recovered.

22
Fri
Elevated API errors and latencies
11:12 PM

All impacted services have now fully recovered.

21
Thu
Increased latency on realtime, chat completions and text embedding APIs
11:06 PM

All impacted services have now fully recovered.

20
Wed
Sora experiencing elevated error rates and increased latency
7:00 PM

All impacted services have now fully recovered.

ChatGPT Conversation Errors
6:30 PM

All impacted services have now fully recovered.

Help Center login is down
5:21 PM

All impacted services have now fully recovered.

Failed To Load Subscription Issue
3:09 PM

The issue is now fully resolved.

ChatGPT elevated error rate
7:58 AM

All impacted services have now fully recovered.

19
Tue
Elevated Errors for File Uploads to Vector Stores
9:42 PM

All impacted services have now fully recovered.

18
Mon
GPTs with custom actions stuck processing
9:14 PM

GPTs with custom actions requiring approval are now able to complete their requests. Thank you for your patience as we worked to resolve this issue.

Errors logging into ChatGPT with Apple
6:36 PM

From 10:50am - 11:36am PT, users were seeing elevated errors signing into ChatGPT with Apple. The issue has now been resolved, and we apologize for the inconvenience.

17
Sun
Images not loading on the iOS, Android and macOS apps
11:41 PM

All impacted services have now fully recovered.

16
Sat
Elevated Error Rates on ChatGPT Agent
2:57 AM

All impacted services have now fully recovered.

Increased errors in Chat Conversation
2:19 AM

All impacted services have now fully recovered.

15
Fri
ChatGPT connector errors
4:27 PM

All impacted services have now fully recovered.

Codex errors
1:06 AM

All impacted services have now fully recovered.

13
Wed
Increased Errors on Compliance API
7:27 PM

All impacted services have now fully recovered.

Increased Errors in Image Generation
7:22 AM

All impacted services have now fully recovered.

12
Tue
Image generation errors for free ChatGPT users
12:20 PM

All impacted services have now fully recovered.

11
Mon
Partial Search Outage for ChatGPT Users
10:02 PM

Normal functionality has been restored

Increased failure rate for Codex tasks
10:02 PM

Normal functionality has been restored

08
Fri
Users encountering rate limit or model not found errors in GPT 5
9:06 PM

All impacted services have now fully recovered.

Search is Partially Down for ChatGPT Users
6:12 PM

All impacted services have now fully recovered.

Elevated errors on the ChatGPT 4.5 model
9:05 AM

All impacted services have now fully recovered.

Elevated error rates in ChatGPT conversation with GPT-5
5:44 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Elevated latency and error rates for file uploads to vector stores and from Google Drive
1:22 AM

All impacted services have now fully recovered.

07
Thu
Plus/Pro users may have issues using ChatGPT Agent
10:36 PM

All impacted services have now fully recovered.

Some users may encounter credit card failures for new API sign ups
9:51 PM

All impacted services have now fully recovered.

Elevated error rates for Deep Research for free users
12:02 PM

All impacted services have now fully recovered.

06
Wed
502 Gateway Errors
11:53 PM

All impacted services have now fully recovered.

Elevated errors on ChatGPT conversations
11:39 PM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

05
Tue
Elevated errors on ChatGPT conversations for paid users
3:10 PM

Between 7:25 and 7:50am PT, some paid users may have experienced elevated errors on ChatGPT conversations. All impacted services have now fully recovered.

We identified Issues on ChatGPT
12:54 PM

All impacted services have now fully recovered.

Hi API Error Rates for o3
12:56 AM

All impacted services have now fully recovered.

04
Mon
Errors in ChatGPT Image Generation
12:57 PM

Issue is now resolved.

July
31
Thu
Codex Tasks Not Succeeding
10:19 PM

All impacted services have now fully recovered.

30
Wed
ChatGPT Conversations History missing on the Web in the sidebar for some users
8:46 PM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

June
No incidents reported
May
No incidents reported
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.