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History

March
15
Sat
Degraded gpt-4o (gpt-4o-2024-08-06) performance
6:26 PM

From March 12, 2024 at 3:30 PM PT to March 13, 2024 at 3:30 PM PT, users may have experienced degraded responses from gpt-4o via the API. We have deployed a fix and are actively monitoring.

13
Thu
Increased error rates on gpt-4.5-preview
5:08 PM

All impacted services have now fully recovered.

Misclassified billing for batch is identified
8:05 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

11
Tue
Elevated errors for API
7:57 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

09
Sun
Temporary chat option is experiencing an issue
8:27 PM

The issue where the text box area was not displayed in temporary chat has been resolved.

06
Thu
Elevated error rates in ChatGPT Search
12:14 AM

All impacted services have now fully recovered.

05
Wed
Assistants API thread runs unavailable
10:46 PM

This issue has now been resolved, and all thread runs should process as expected.

Elevated errors in Compliance API
9:16 PM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

04
Tue
High error rates for fine-tuned gpt-4o-mini fine-tuned models
1:37 AM

Error rates for gpt-4o-mini fine-tuned models have returned to normal levels.

03
Mon
Issues with SCIM syncing for ChatGPT Enterprise workspaces
5:05 PM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

gpt-4o-mini availability partially degraded via the API
3:09 AM

All impacted services have now fully recovered.

01
Sat
Errors affecting ChatGPT users
5:31 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

February
28
Fri
Some enterprise users unable to sign in
8:19 PM

This incident has been resolved.

Advanced voice degradation for free users
3:48 AM

All impacted services have now fully recovered.

January
No incidents reported
December
No incidents reported
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.