Get email notifications whenever OpenAI creates, updates or resolves an incident.
Get text message notifications whenever OpenAI creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Get webhook notifications whenever OpenAI creates an incident, updates an incident, resolves an incident or changes a component status.
Visit our support site.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
?
Operational
90 days ago
99.76
% uptime
Today
ChatGPT
?
Operational
90 days ago
99.7
% uptime
Today
Labs
?
Operational
90 days ago
99.97
% uptime
Today
Playground
?
Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 11, 2024
No incidents reported today.
May 10, 2024
No incidents reported.
May 9, 2024
Resolved -
As of right now the partial outage has resolved that was impacting unauthenticated, free plan, and plus plan users in ChatGPT. API was not impacted by this incident.
May 9, 18:18 PDT
May 9, 18:18 PDT
Monitoring -
A fix has been implemented and this partial outage should be resolving at this time. We will continue to monitor the situation to ensure the service returns to normal.
May 9, 16:59 PDT
May 9, 16:59 PDT
Investigating -
As of 1030p GMT we are experiencing a partial outage scoped to potentially impacting all unauthenticated, free plan, and Plus plan users. We are currently investigating the issue. API is not impacted.
May 9, 16:52 PDT
May 9, 16:52 PDT
Resolved -
Between 9:50am and 10:45am PDT, we saw elevated error rates when attempting to use ChatGPT. Error rates have returned to normal and this incident is now resolved.
May 9, 11:31 PDT
May 9, 11:31 PDT
Monitoring -
We have deployed a fix for this issue, and customers should no longer be receiving any errors. We will be monitoring the fix to ensure elevated error rates do not return.
May 9, 11:02 PDT
May 9, 11:02 PDT
Identified -
We have identified the core issue and are currently in the process of implementing a fix.
May 9, 10:30 PDT
May 9, 10:30 PDT
Update -
We are continuing to investigate this issue.
May 9, 10:21 PDT
May 9, 10:21 PDT
Investigating -
We are currently investigating elevated error rates on ChatGPT.
May 9, 10:21 PDT
May 9, 10:21 PDT
May 8, 2024
Resolved -
Between May 4th, 9:30PM PDT and May 7th, 10:15PM PDT we saw elevated error rates for file uploads on ChatGPT. We rolled out a fix and monitored for several hours. Error rates have returned to normal and this incident is now resolved.
May 8, 09:37 PDT
May 8, 09:37 PDT
Update -
Error rates for file uploads on ChatGPT have returned to normal. We are continuing to monitor for any further issues.
May 7, 23:58 PDT
May 7, 23:58 PDT
Monitoring -
A mitigation is in place and we are now monitoring to ensure elevated errors uploading files in ChatGPT does not return.
May 7, 20:16 PDT
May 7, 20:16 PDT
Identified -
We have identified the issue causing the elevated file uploads in ChatGPT. We are currently developing a fix.
May 7, 19:11 PDT
May 7, 19:11 PDT
Investigating -
We noticed increasing errors during file uploads in ChatGPT yesterday. We are currently investigating the the issue. This is impacting ChatGPT and not the API.
May 7, 17:39 PDT
May 7, 17:39 PDT
May 7, 2024
Resolved -
Between 7:45 AM PT and 8:40 AM PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
May 7, 09:24 PDT
May 7, 09:24 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 09:03 PDT
May 7, 09:03 PDT
Identified -
Some customers cannot reach support services, and we expect the situation to be remedied shortly. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
May 7, 08:43 PDT
May 7, 08:43 PDT
May 6, 2024
No incidents reported.
May 5, 2024
No incidents reported.
May 4, 2024
No incidents reported.
May 3, 2024
Resolved -
This incident has been resolved.
May 3, 00:39 PDT
May 3, 00:39 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 3, 00:23 PDT
May 3, 00:23 PDT
Investigating -
We are currently investigating this issue.
May 3, 00:18 PDT
May 3, 00:18 PDT
May 2, 2024
Resolved -
This incident has been resolved.
May 2, 23:15 PDT
May 2, 23:15 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 2, 23:00 PDT
May 2, 23:00 PDT
Investigating -
We are currently investigating this issue.
May 2, 22:35 PDT
May 2, 22:35 PDT
Resolved -
This incident has been resolved.
May 2, 18:06 PDT
May 2, 18:06 PDT
Monitoring -
The issue has been identified and a fix is being implemented. Fine-tuning API models have also recovered.
May 2, 15:50 PDT
May 2, 15:50 PDT
Investigating -
We are currently investigating this issue.
May 2, 15:06 PDT
May 2, 15:06 PDT
May 1, 2024
Resolved -
The incident has been resolved. It affected users using Whisper models on the API and text-to-speech on ChatGPT from 8:45 AM to 12:50 PM PT.
May 1, 19:04 PDT
May 1, 19:04 PDT
Monitoring -
We have identified the issue and implemented a fix. Users may have noticed elevated error rates and 499 errors on ChatGPT and the Whisper API.
May 1, 13:41 PDT
May 1, 13:41 PDT
Resolved -
This incident has been resolved.
May 1, 14:41 PDT
May 1, 14:41 PDT
Investigating -
We are currently investigating the issue. chatgpt.com, chat.openai.com and platform.openai.com remain accessible.
May 1, 14:00 PDT
May 1, 14:00 PDT
Resolved -
This incident has been resolved. The affected time was from 17:00 PM yesterday to 11:10 today PT.
May 1, 11:50 PDT
May 1, 11:50 PDT
Identified -
We have identified an issue that affected customers, causing some users on ChatGPT to see a blank screen. The incident began at 6 PM PT yesterday, and we are currently working on a fix.
May 1, 10:12 PDT
May 1, 10:12 PDT
Apr 30, 2024
No incidents reported.
Apr 29, 2024
No incidents reported.
Apr 28, 2024
No incidents reported.
Apr 27, 2024
No incidents reported.