All Systems Operational
API ? Operational
90 days ago
99.74 % uptime
Today
ChatGPT ? Operational
90 days ago
99.73 % uptime
Today
Labs ? Operational
90 days ago
99.97 % uptime
Today
Playground ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 12, 2024

No incidents reported today.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 16:58 PDT
Update - A fix has been deployed and the fine-tuning job queue is emptying. We expect the service to return to normal operation within the hour.
Apr 11, 15:46 PDT
Update - We are continuing to work towards deploying a fix. At this time the queues for 3.5-turbo fine-tunes (all versions) are still backed up, wait times for jobs to be processed is > 1 hour.
Apr 11, 15:19 PDT
Update - We are continuing to work on a fix for this issue.
Apr 11, 12:02 PDT
Identified - We are experiencing increased wait time for gpt-3.5-turbo (all variants) fine-tuning jobs. Currently, wait times are approximately an hour.
Apr 11, 11:57 PDT
Resolved - This incident has been resolved.
Apr 11, 09:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 07:42 PDT
Investigating - We are currently investigating this issue.
Apr 11, 07:05 PDT
Apr 10, 2024
Resolved - At this time our deployed fix has mitigated the elevated errors in ChatGPT. We are continuing to investigate the factors which led to this incident.

This outage started at ~11:00am and ended at 1:43pm PST.

Apr 10, 13:56 PDT
Monitoring - Errors are continuing to resolve as a result of the fix we recently deployed. We are actively monitoring traffic returning to normal in ChatGPT.
Apr 10, 13:49 PDT
Identified - We have identified the source of the elevated errors in ChatGPT and are working through a fix at this time.
Apr 10, 13:39 PDT
Update - Some users may also be seeing unexpected error messages. We continue to actively investigate the elevated errors in ChatGPT.
Apr 10, 13:10 PDT
Update - We are continuing to investigate this issue of elevated errors in ChatGPT.
Apr 10, 12:45 PDT
Update - We are still investigating the elevated errors in ChatGPT.
Apr 10, 12:03 PDT
Update - We continue to investigate elevated errors ChatGPT.
Apr 10, 11:39 PDT
Investigating - We are currently investigating elevated errors ChatGPT.
Apr 10, 10:56 PDT
Resolved - As of 1030a pacific the issue impacting vision models on ChatGPT and in our API have resolved due to the fix we deployed.
Apr 10, 10:51 PDT
Monitoring - A fix has been implemented and we are now monitoring the incident as the elevated errors are starting to resolve.
Apr 10, 10:29 PDT
Investigating - We're investigating elevated errors in requests that use vision in both ChatGPT and the API.
Apr 10, 10:24 PDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - This incident has been resolved.
Apr 4, 21:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 17:34 PDT
Investigating - We are currently investigating this issue.
Apr 4, 16:44 PDT
Resolved - Between 11:00 AM PT on April 2nd and 9:08 AM PT on April 4th, users experienced malformed responses from the Assistants API due to a configuration issue. This problem has now been resolved, and the Assistants API is functioning as expected.
Apr 4, 09:58 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 4, 09:34 PDT
Investigating - We are currently investigating reports from users experiencing issues with Assistants API messages being truncated or split.
Apr 4, 08:59 PDT
Apr 3, 2024
Resolved - This incident has been resolved.
Apr 3, 17:56 PDT
Monitoring - We have identified the issue and a fix has been implemented; we are now monitoring the results.
Apr 3, 17:41 PDT
Investigating - We are currently investigating this issue.
Apr 3, 17:14 PDT
Apr 2, 2024
Resolved - This incident has been resolved.
Apr 2, 15:57 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 15:40 PDT
Investigating - We are currently investigating this issue.
Apr 2, 15:37 PDT
Apr 1, 2024
Resolved - This incident has been resolved.

Between 5:15 PM and 5:43 PM PDT, we experienced increased error rates on the API. From 5:27 PM to 5:39 PM PDT, error rates for ChatGPT were also increased. Access to ChatGPT was temporarily disabled for users who were not logged in, but was restored around 7:40 PM PDT.

Apr 1, 19:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 17:45 PDT
Update - We are continuing to investigate this issue.
Apr 1, 17:42 PDT
Investigating - We are currently investigating this issue.
Apr 1, 17:28 PDT
Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024
Resolved - From 00:14 PST – 00:54 PST we saw increased error rates on ChatGPT. We have fixed the underlying cause of the issue, and performance has now returned to normal.
Mar 29, 02:09 PDT
Monitoring - We have implemented a fix and error rates on ChatGPT are returning to normal. We're continuing to monitor.
Mar 29, 01:18 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 29, 00:59 PDT
Investigating - We are investigating increased errors on ChatGPT.
Mar 29, 00:31 PDT