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All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
?
Operational
90 days ago
99.74
% uptime
Today
ChatGPT
?
Operational
90 days ago
99.73
% uptime
Today
Labs
?
Operational
90 days ago
99.97
% uptime
Today
Playground
?
Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 20, 2024
No incidents reported today.
Apr 19, 2024
No incidents reported.
Apr 18, 2024
No incidents reported.
Apr 17, 2024
Resolved -
We observed elevated error rates from 12:37 pm PDT to 12:50 pm PDT. The issue has now been resolved.
Apr 17, 15:26 PDT
Apr 17, 15:26 PDT
Monitoring -
We saw elevated error rates from 12:37 pm PDT to 12:50 pm PDT. Error rates have subsided and the team is actively monitoring to ensure errors have been resolved.
Apr 17, 13:03 PDT
Apr 17, 13:03 PDT
Investigating -
We are currently investigating this issue.
Apr 17, 12:46 PDT
Apr 17, 12:46 PDT
Resolved -
We saw elevated error rates for GPT-Vision from 4:40am PDT to 6:10am PDT
Apr 17, 04:30 PDT
Apr 17, 04:30 PDT
Apr 16, 2024
Resolved -
We encountered an issue where customers may have encountered the error "Something went wrong. If this issue persists please contact us through our help center at help.openai.com." when attempting to interact with ChatGPT. The issue has been resolved, and we apologize for the inconvenience.
This was identified on April 15th at 9:30pm pacific and resolved on April 16th at 7:40am pacific.
Apr 16, 07:40 PDT
This was identified on April 15th at 9:30pm pacific and resolved on April 16th at 7:40am pacific.
Apr 16, 07:40 PDT
Apr 15, 2024
Resolved -
The elevated errors in ChatGPT have resolved.
Apr 15, 14:41 PDT
Apr 15, 14:41 PDT
Investigating -
We are currently investigating elevated errors in ChatGPT across all plans.
Apr 15, 14:19 PDT
Apr 15, 14:19 PDT
Apr 14, 2024
No incidents reported.
Apr 13, 2024
No incidents reported.
Apr 12, 2024
No incidents reported.
Apr 11, 2024
Resolved -
This incident has been resolved.
Apr 11, 16:58 PDT
Apr 11, 16:58 PDT
Update -
A fix has been deployed and the fine-tuning job queue is emptying. We expect the service to return to normal operation within the hour.
Apr 11, 15:46 PDT
Apr 11, 15:46 PDT
Update -
We are continuing to work towards deploying a fix. At this time the queues for 3.5-turbo fine-tunes (all versions) are still backed up, wait times for jobs to be processed is > 1 hour.
Apr 11, 15:19 PDT
Apr 11, 15:19 PDT
Update -
We are continuing to work on a fix for this issue.
Apr 11, 12:02 PDT
Apr 11, 12:02 PDT
Identified -
We are experiencing increased wait time for gpt-3.5-turbo (all variants) fine-tuning jobs. Currently, wait times are approximately an hour.
Apr 11, 11:57 PDT
Apr 11, 11:57 PDT
Resolved -
This incident has been resolved.
Apr 11, 09:30 PDT
Apr 11, 09:30 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 11, 07:42 PDT
Apr 11, 07:42 PDT
Investigating -
We are currently investigating this issue.
Apr 11, 07:05 PDT
Apr 11, 07:05 PDT
Apr 10, 2024
Postmortem -
Read details
Apr 17, 17:01 PDT
Apr 17, 17:01 PDT
Resolved -
At this time our deployed fix has mitigated the elevated errors in ChatGPT. We are continuing to investigate the factors which led to this incident.
This outage started at ~11:00am and ended at 1:43pm PST.
Apr 10, 13:56 PDT
This outage started at ~11:00am and ended at 1:43pm PST.
Apr 10, 13:56 PDT
Monitoring -
Errors are continuing to resolve as a result of the fix we recently deployed. We are actively monitoring traffic returning to normal in ChatGPT.
Apr 10, 13:49 PDT
Apr 10, 13:49 PDT
Identified -
We have identified the source of the elevated errors in ChatGPT and are working through a fix at this time.
Apr 10, 13:39 PDT
Apr 10, 13:39 PDT
Update -
Some users may also be seeing unexpected error messages. We continue to actively investigate the elevated errors in ChatGPT.
Apr 10, 13:10 PDT
Apr 10, 13:10 PDT
Update -
We are continuing to investigate this issue of elevated errors in ChatGPT.
Apr 10, 12:45 PDT
Apr 10, 12:45 PDT
Update -
We are still investigating the elevated errors in ChatGPT.
Apr 10, 12:03 PDT
Apr 10, 12:03 PDT
Update -
We continue to investigate elevated errors ChatGPT.
Apr 10, 11:39 PDT
Apr 10, 11:39 PDT
Investigating -
We are currently investigating elevated errors ChatGPT.
Apr 10, 10:56 PDT
Apr 10, 10:56 PDT
Resolved -
As of 1030a pacific the issue impacting vision models on ChatGPT and in our API have resolved due to the fix we deployed.
Apr 10, 10:51 PDT
Apr 10, 10:51 PDT
Monitoring -
A fix has been implemented and we are now monitoring the incident as the elevated errors are starting to resolve.
Apr 10, 10:29 PDT
Apr 10, 10:29 PDT
Investigating -
We're investigating elevated errors in requests that use vision in both ChatGPT and the API.
Apr 10, 10:24 PDT
Apr 10, 10:24 PDT
Apr 9, 2024
No incidents reported.
Apr 8, 2024
No incidents reported.
Apr 7, 2024
No incidents reported.
Apr 6, 2024
No incidents reported.