Access issues affecting OpenAI websites

Resolved·Full outage

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Tue, Nov 18, 2025, 03:18 PM

(2 weeks ago)

Affected components

Nov 18, 2025, 12:12 PM

03:18 PM

Updates

Resolved

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Tue, Nov 18, 2025, 03:18 PM

Monitoring

A fix has been implemented and we are monitoring the recovery.

Tue, Nov 18, 2025, 02:49 PM(28 minutes earlier)

Identified

We have confirmed that the incident is caused by an issue with one of our third-party service providers. We will provide updates as they become available.

Tue, Nov 18, 2025, 02:08 PM(40 minutes earlier)

Identified

We have confirmed that the incident is caused by an issue with one of our third-party service providers. We will provide updates as they become available.

Tue, Nov 18, 2025, 01:29 PM(38 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Tue, Nov 18, 2025, 12:43 PM(46 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Tue, Nov 18, 2025, 12:12 PM(31 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.