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History

April
25
Fri
Elevated error rates for ChatGPT
2:28 PM

Between 7:28 and 8:38 PST, a small number of users may have experienced elevated error rates on ChatGPT. This is now resolved.

24
Thu
platform.openai.com and ChatGPT are unavailable
8:18 PM

All impacted services have now fully recovered.

23
Wed
ChatGPT Login/Signup failure
4:55 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Elevated Conversation Error Rate on Operator
3:09 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

22
Tue
Elevated errors with Custom GPTs and Projects
9:45 PM

All impacted services have now fully recovered.

Elevated error rates with the Realtime API
6:45 PM

All impacted services have now fully recovered.

Elevated error rates for ChatGPT conversations
4:26 PM

All impacted services have now fully recovered.

19
Sat
Elevated error rates for Text to speech (tts-1)
12:38 AM

All impacted services have now fully recovered.

17
Thu
ResponsesAPI Image Input Errors
12:06 AM

All impacted services have now fully recovered.

15
Tue
Elevated error rates on ChatGPT
6:33 PM

All impacted services have now fully recovered.

14
Mon
Elevated error rates on ChatGPT
5:22 PM

All impacted services have now fully recovered.

09
Wed
Increased error rates in Moderation API and DALL·E API
7:34 PM

All impacted services have now fully recovered.

08
Tue
New users may experience temporary delays in video generation capabilities
5:48 PM

Due to high demand, we're running up against capacity constraints so video capabilities will be rolling out to new Plus users on the order of weeks after signing up for Sora.

Retrieving stored completions has an elevated error rate
7:51 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

07
Mon
Increased Error Rates in ChatGPT for Pro Users
6:34 PM

All impacted services have now fully recovered.

05
Sat
Issue with ChatGPT vision
9:54 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

04
Fri
Labs website not loading
3:43 PM

All impacted services have now fully recovered.

03
Thu
Sora image generation issues
3:09 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

02
Wed
Compliance API Unavailable
7:30 PM

From ~12:30 PM PT - ~1:00 PM PT, some users may have experienced an error when accessing the Enterprise Compliance API. The issue has been resolved.

Increased error rates in ChatGPT
5:59 PM

All systems are fully operational.

Sora degraded performance
3:19 PM

All impacted services have now fully recovered.

Increased error rates in ChatGPT
9:10 AM

All impacted services have now fully recovered.

Login Issues Impacting Some Users
2:09 AM

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

01
Tue
ChatGPT Web Login Delay
10:24 PM

The issue has been resolved.

Increased Error Rates in ChatGPT
10:07 PM

All impacted services have now fully recovered.

Login Issues
1:20 PM

All impacted services have now fully recovered. Users globally should be able to login without issue.

Issues with new sign ups
12:02 AM

The issue has been resolved. Users globally should now be able to sign up for new accounts.

March
31
Mon
Increased Error Rates in ChatGPT
3:27 PM

All impacted services have now fully recovered.

February
No incidents reported
January
No incidents reported
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.