OpenAI Status

Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout.

Android ChatGPT Business users having trouble switching workspaces

3:59 AM

All impacted services have now fully recovered.

Wed

Elevated Latency and Errors on API

8:06 PM

All impacted services have now fully recovered.

6:01 AM

All impacted services have now fully recovered.

Tue

Users unable to access chat support on help center

8:30 PM

All impacted services have now fully recovered.

Sat

Increase in users hitting Codex rate limits

10:58 AM

All impacted services have now fully recovered.

Thu

Elevated latency and error rates for ChatGPT 5.5 Thinking

11:22 PM

All impacted services have now fully recovered.

Elevated error rates on ChatGPT paid plans

9:51 PM

All impacted services have now fully recovered.

Wed

API users may see increased error rates for GPT-5.4 and GPT-5.5

12:37 AM

All impacted services have now fully recovered.

Sun

GPT5.5 Performance Degradation

12:15 AM

All impacted services have now fully recovered.

Thu

Codex Cloud and Code Review experiencing high failure rate

9:28 PM

All impacted services have now fully recovered.

Wed

Issues accessing ChatGPT for logged-out users

11:29 PM

All impacted services have now fully recovered.

Codex 5.5 engines are experiencing high error rate

10:20 AM

All impacted services have now fully recovered.

Realtime API - SIP/WebRTC flow are down

9:23 AM

All impacted services have now fully recovered.

Mon

Elevated error rates with GPT 5.5

5:59 PM

All impacted services have now fully recovered.

Users may experience elevated errors in ChatGPT uploading files and Codex Cloud creating tasks

5:35 AM

All impacted services have now fully recovered.

Sat

Elevated errors for Responses API

12:08 AM

All impacted services have now fully recovered.

Between 4:05pm and 4:40pm PT on May 8, some customers using the Responses API may have experienced elevated 404 errors. We identified the issue as related to a recent deploy and rolled it back. Responses API traffic has recovered, and we are marking this incident as resolved.

Fri

Degraded Performance with Codex Cloud Tasks

4:17 PM

All impacted services have now fully recovered.

Increased Error Rate for gpt-5.5 model in the API

2:14 PM

All impacted services have now fully recovered.

Elevated transcription failures affecting ChatGPT & Codex

8:31 AM

All impacted services have now fully recovered.

Thu

Increased error rate with image generation in the API

9:38 AM

All impacted services have now fully recovered.

Tue

Partial Disruption of ChatGPT Workspace Connector Write Actions

5:00 PM

All impacted services have now fully recovered.

Mon

Issue affecting some pages on the ChatGPT website

5:10 PM

All impacted services have now fully recovered.

Fri

Elevated error rate for Responses API

3:38 PM

All impacted services have now fully recovered.

Elevated error rates for image generation

2:53 PM

All impacted services have now fully recovered.

Elevated error rates affecting ChatGPT for some users in Europe

4:02 AM

All impacted services have now fully recovered.

April

Wed

Elevated errors for ChatGPT Go (5.3 Thinking)

10:24 PM

All impacted services have now fully recovered.

Users may experience elevated error rate for gpt-4o-mini in the API

5:41 AM

All impacted services have now fully recovered.

ChatGPT users may encounter issues in conversation

5:27 AM

All impacted services have now fully recovered.

Tue

Codex stream is disconnecting intermittently

11:12 PM

All impacted services have now fully recovered.

Elevated error rates in Sora API for some users

4:10 PM

All impacted services have now fully recovered.

Fri

Elevated errors on model gpt-5.5 in codex

10:15 PM

All impacted services have now fully recovered.

Thu

Elevated errors in Codex

8:29 PM

GPT-5.5 is now available to all paid users in Codex. If you continue to see access issues, please update to the latest Codex version. We’ll share another update if needed.

Elevated error rates and latency for Moderation API

5:57 PM

Error rates and latency for the Moderation API have returned to normal levels after mitigation.

Wed

Enterprise, business & education workspaces seeing elevated rate of conversation errors

7:23 PM

All impacted services have now fully recovered.

ChatGPT free users are seeing errors when having conversations

3:35 AM

All impacted services have now fully recovered.

Tue

Some users may encounter issues with GPT-5.4-C model in Codex

4:33 AM

All impacted services have now fully recovered.

Mon

Some users will see higher error rates on Codex

11:13 PM

All impacted services have now fully recovered.

Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour

7:33 PM

All impacted services have now fully recovered.

Elevated errors for ChatGPT conversations in Europe

7:17 PM

All impacted services have now fully recovered.

Users unable to load ChatGPT, Codex and API Platform

6:48 PM

All impacted services have now fully recovered.

Thu

Responses API Streaming Error

9:21 PM

All impacted services have now fully recovered.

Wed

ChatGPT FedRAMP workspaces not loading

6:55 PM

All impacted services have now fully recovered.

Tue

Account Creation Issues

5:09 PM

All impacted services have now fully recovered.

Elevated 401 errors for API endpoints

8:41 AM

All impacted services have now fully recovered.

Sat

Some users may experience issues accessing ChatGPT

1:48 AM

All impacted services have now fully recovered.

Fri

Issue with API platform login and account creation

5:20 AM

All impacted services have now fully recovered.

Issues with share link creation on web UI

4:46 AM

All impacted services have now fully recovered.

Wed

Elevated Errors with Login

5:44 PM

All impacted services have now fully recovered.

Tue

Some users may experience issues accessing the ChatGPT website on VPN

11:49 AM

All impacted services have now fully recovered.

Mon

GET /v1/responses endpoint is currently down and unable to serve requests

10:39 AM

All impacted services have now fully recovered.

Some users may experience empty response from ChatGPT in web

8:35 AM

All impacted services have now fully recovered.

Thu

ChatGPT Dictation Elevated Error Rate

5:49 PM

All impacted services have now fully recovered.

High error rate for completionsapi-gpt-5-nano

9:42 AM

The issue is now resolved.

March

Tue

Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO.

3:00 PM

All impacted services have now fully recovered.

Sun

Account creation and login are unstable across all surfaces

7:00 AM

All impacted services have now fully recovered.

Thu

Responses API and Sora Increased Error Rates

11:17 PM

All impacted services have now fully recovered.

Wed

Unable to download or preview project files

7:58 PM

All impacted services have now fully recovered.

Tue

Elevated error rates on Realtime API SIP endpoints

8:20 PM

All impacted services have now fully recovered.

Increased errors creating new sync apps and sync delays with existing apps

12:21 PM

All impacted services have now fully recovered.

Some customer may encounter errors creating, updating projects, and uploading files

10:51 AM

All impacted services have now fully recovered.

Sat

Pinned chats are not loading on web browsers for ChatGPT

12:07 AM

All impacted services have now fully recovered.

Wed

Sora video generation failing

7:14 PM

Video generation error rates have returned to normal levels and services are functional.

Tue

Excel Plugin is inaccessible for some users

6:50 PM

All impacted services have now fully recovered.

High Error rates with ChatGPT 5.4 Pro

6:40 PM

All impacted services have now fully recovered.

Elevated errors for sign-in and account creation

4:35 PM

All impacted services have now fully recovered.

Elevated Errors Affecting ChatGPT Free and Guest Plan Users

5:20 AM

All impacted services have now fully recovered.

Fri

Responses API errors when using background mode

8:03 PM

All impacted services have now fully recovered.

Conversation Errors for Logged out Users

3:10 PM

All impacted services have now fully recovered.

Thu

Some users seeing "No Accessible Workspaces" when attempting to login via SSO

11:29 PM

All impacted services have now fully recovered.

Increased errors with ChatGPT file downloads

10:15 PM

All impacted services have now fully recovered.

Increased errors on ChatGPT File Uploads

12:15 AM

All impacted services have now fully recovered.

Wed

Elevated login errors

11:43 PM

All impacted services have now fully recovered.

Elevated conversation errors for ChatGPT

9:59 PM

All impacted services have now fully recovered.

Elevated error rates for Deep Research in Enterprise Workspaces

9:47 PM

All impacted services have now fully recovered.

Codex unresponsive

4:17 PM

All impacted services have now fully recovered.

Tue

Degraded performance with the Support chat

11:30 PM

All impacted services have now fully recovered.

Deep Research requests are erroring for LATAM users

5:32 AM

All impacted services have now fully recovered.

Mon

Elevated conversation errors for Enterprise and Edu users

4:15 PM

All impacted services have now fully recovered.

Sat

Issues with Increased Codex Usage Rate

1:00 AM

All impacted services have now fully recovered.

12:57 AM

All impacted services have now fully recovered.

Fri

Errors with Compliance API

11:59 PM

All impacted services have now fully recovered.

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.